WIC Customer Service Representative 2 Job Vacancy at Georgia Department of Public Health (DeKalb County, GA)

Vacancy : WIC Customer Service Representative 2
Company Name : Georgia Department of Public Health
Company Location : DeKalb County, GA

Job Description

DeKalb County Board of Health works to protect, promote and improve the health of those who live, work and play in DeKalb County. We are committed to our mission through service quality, diversity, innovation, a professional workforce and leadership. Our vision is to be the leader in creating a healthier DeKalb through information, education, empowerment, partnerships, policies and planning, quality and excellence. We invite you to come and be a part of our team. For more information about our agency please visit https://www.dekalbhealth.net.

WHAT WE OFFER: A generous benefits package, which includes employee retirement plan; 12 paid holidays annually; vacation and sick leave; health, dental, vision, legal, disability, accidental death and dismemberment, health and childcare spending account.
Job Responsibilities
Under general supervision, answers customer problems and inquiry calls. Records problem history information. Performs first level problem determination and resolution. Serves as resource and provides guidance and experience to other staff. Note: This position is considered a “floater” and may travel/work multiple locations.
Minimum Qualifications
High school diploma or GED AND One year of full-time work experience providing customer support or technical assistance.
Additional Information
PREFERRED QUALIFICATIONS: In addition to the minimum qualifications, preference will be given to applicants with front/back office experience. Any Women, Infants, and Children (WIC) experience is a plus. Bilingual is also preferred.

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