Warranty Manager Job Vacancy in (Texas Pride Trailers in Madisonville, TX 77864)

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Vacancy : Warranty Manager
Company Location : Texas Pride Trailers in Madisonville, TX 77864

Job Description

With over twenty years experience building high quality trailers, Texas Pride has become one of the largest trailer manufacturers in the country. With 7 nationwide locations, over 200 employees, 250,000 square feet of manufacturing space and over 7 different trailer lines, you can be assured we have the experience and know how to build the right trailer for you. As large as we’ve grown though, we are still a family owned and operated company, which means service is still of the utmost importance to us. We manufacture, sell direct to our customers and handle service after the sale all within the same company.Providing Expert Remote Technical Support for Delivered ProductProvide technical support to customers. Channel partners and other functional departments to improve knowledge and resolve issues related to operation, installation, troubleshooting and maintenance of Texas Pride productsAble to balance level of details with pace of progress to move things forwardDrive first contact resolutionSupport Sales and Production team, as needed, in addressing product complaints, questions, and resolutionsMonitor and drive overall profitability of the department: covering and exceeding departments’ run costHave the ability to provide some technical guidance to customers troubleshooting issuesProfessional appearance, approachable, positive first impression with customersTrailer knowledge is a plus.*Job Type: Full-timePay: $80,000.00 – $110,000.00 per yearBenefits:401(k)401(k) matchingHealth insurancePaid time offSchedule:8 hour shiftExperience:Management in a technical field: 3 years (Required)Customer service: 1 year (Required)Computer skills: 3 years (Required)Work Location: One location

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