Servers Job Vacancy at I Hotel and Conference Center (Indiana)

Vacancy : Servers
Company Name : I Hotel and Conference Center
Company Location : Indiana

Job Description

Responsibilities include (but are not limited to):
Maintains a Guest focus while performing duties
Assumes 100% responsibility for quality guests’ experience
Welcome and greet guests within one minute, and make all our guests feel special letting them know you’re there to personally take care of them
Inform guests of specials and menu changes
Make specific beverage, appetizer, entrée, and dessert recommendations your guests will enjoy
Answer questions about our food, beverages and other restaurant functions and services
Take food and beverage orders from guests, enter orders in our point-of-sale system
Deliver food and beverages from kitchen and bar to guests in a timely matter
Pre-bus tables between each course
Complete opening and closing checklists
Maintain clean and stocked service and dining areas
Monitor and observe guests dining experience and ensure guests are satisfied
Respond promptly and courteously to any requests
Provide proactive beverage refills
Prepare final bill, present check to guest, accept payment, and process through the POS system
Return change to the guest quickly
Be ready and willing to assist fellow servers before they ask
Thank guests for their visit and invite them to return
Attends all scheduled employee meetings and brings suggestions for improvement
Notify manager-on-duty any time a guest is not 100% satisfied with their experience
Qualifications:
Must possess a positive attitude and work well with other team members
Be able to communicate and understand the predominant language(s) of our guests
Be able to work in a standing position for long periods of time
Be willing to follow direction and ask questions for clarification if needed
Be able to work in a fast paced restaurant environment
High level of commitment to exceptional customer service
Good organizational and time management skills
Brings a positive energy to workplace
Strong work ethic and attention to details
Reliability
Flexible work schedule, available to work weekdays and weekends
For full time positions, Health benefits package, 401(k), paid vacation, and bonus structure offered. Opportunities for advancement.
Houlihan’s™ Restaurant + Bar is located south of the State Farm Center at 1902 S. First Street in Champaign and is open for breakfast, lunch, dinner and drinks.
Please send cover letters and resumes to the Human Resources Department at hr@stayatthei.com

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