Vacancy : Server
Company Name : Rosaline
Company Location : West Hollywood, CA 90069
The Server is responsible for providing friendly, responsive service to create an exceptional dining experience for all of our guests. Must be engaged and provide prompt, courteous and efficient food and beverage service where attention to detail is key. As the primary point of contact for guest interactions in the dining room, you will be responsible for selling and serving food and beverages using their knowledge, hospitality and service skills:
Take food and beverage orders from guests, enter orders in POS system
Ensure that all orders are accurate and brought to each table in a timely manner
Confirm orders with the chefs and bartenders whenever a clarification is requested
Offer suggestions by using suggestive selling techniques (daily specials, cocktails, appetizers, entrees, desserts, and after dinner beverages)
Perform side work at the start and end of each shift as required by service station assignment. • Maintain cleanliness and condition of the work areas and equipment.
Implement steps of service for guests consistently
Ensure guests are satisfied with the food and service, respond promptly and courteously to any requests
Prepare final bill, present check to guest, accept payment, process credit card charges or make change (if applicable).
Be ready and willing to assist fellow servers as situations arise.
Assist with setting tables and rearranging tables to accommodate larger parties
Performs other job-related duties as assigned
Minimum 2 years fine dining food and beverage server experience
Previous POS system experience
Must have excellent knowledge of fine dining room and service procedures and functions
Be able to work in a standing position for long periods of time
Open availability; must be able to work evenings, weekends and holidays
Knowledge, Skills, & Abilities:
Possess strong organizational and multi-tasking skills
Ability to work well under pressure in a fast-paced environment
Outstanding guest services skills
Be able to communicate clearly and effectively (verbal & written)
Possess basic math skills and ability to handle money and operate a cash register and POS system
Professional presentation and positive attitude
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