Senior Accounts Receivable/Collections Specialist Job Vacancy at MASA Global (1250 South Pine Island Road, Plantation, FL 33324)

Vacancy : Senior Accounts Receivable/Collections Specialist
Company Name : MASA Global
Company Location : 1250 South Pine Island Road, Plantation, FL 33324

Job Description

This position is responsible for the coordination, analysis, resolution of all collection activities, and obtaining/documenting updates regarding delinquent accounts. Also responsible for managing the processing of all incoming payments including checks, ACH, credit cards, advanced account reconciliation, and data cleanups of the system. Develop the Standard Operating Procedures (SOPs), that can help to improve the efficiencies of the department and provide monthly end reporting. This individual will support the company’s goals and objectives.Cash Application – Manage the review and distribution of all daily incoming payments, responsible for the timing application of all incoming ACH payments and Forte exceptions. Review, prepare, format and process payment files including addressing any exceptions. Review cancellations and prepare necessary chargebacks/refund requests. Continuously follow-up with groups to obtain the missing information required to reconcile payments resulting in the unreconciled list containing the lowest amount of pending payments. Daily cash application of all incoming checks, ACH, and credit card payments including the more complex census checks.Collection Responsibilities – Manage over 1,200 customer accounts, distributing the collections accounts, maintain accurate collection notes, and plan all collection activity follow-ups via phone or email for delinquent accounts. Issue copies of invoices, review emails and provide professional customer service during all communications to ensure the largest amount of monthly collections and the highest level of customer satisfaction. Collect all receivables in the portfolio on a timely basis to improve cash flow. Constant monitoring of past due balances and adjustments, to ensure maximum collections. Monitor and improve the Days Sales Outstanding (DSO).Account Reconciliation – Execute advanced account reconciliation of all assigned customer accounts to identify potential past due amounts at the member level, review and ensure correct renewal dates for members, and create a full reconciliation after an audit for collections. Audit open invoices for each account to eliminate any duplicates. Work with team members to resolve account discrepancies. Professionally communicate with groups and agents concerning payment discrepancies or any questions/concerns they may have.Reporting – Create and maintain a weekly collection report, incorporate formulas to include total payments posted and unposted. Generate the pivot tables to summarize monthly collections and present results to the management team. Generate the monthly B2B Gross Payment Posted Report and the monthly final Unreconciled Payment Report for the accounting department.Additional Responsibilities – Develop Standard Operating Procedures (SOPs), that can help to improve the efficiencies of the department, provide guidance to others on cash and collections process. Support the AR Manager to accomplish special projects as required.EDUCATION, SKILLS AND EXPERIENCE Minimum of five years of experience in AR and collections or related activities is required, Bachelor’s degree in accounting is prefer or a combination between education and experience. High knowledge of Excel required (vlookups, pivot tables, etc.)Job Type: Full-timePay: $23.00 – $25.00 per hourBenefits:401(k) matchingDental insuranceFlexible spending accountHealth insuranceHealth savings accountLife insurancePaid time offParental leaveVision insurancePhysical Setting:OfficeSchedule:8 hour shiftDay shiftMonday to FridayAbility to commute/relocate:Plantation, FL 33324: Reliably commute or planning to relocate before starting work (Required)Application Question(s):What is your level of Microsoft Excel skills (Beginner, Intermediate or Advanced)?Experience:Accounts receivable: 3 years (Required)Microsoft Excel: 3 years (Required)Work Location: One location

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