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Vacancy : Reservations Coordinator – Property Management
Company Location : Dubai
The Reservations Manager will manage the Reservations function and work closely with revenue, marketing, sales and other relevant functions.
Delivering exceptional customer service to guests at all times
Handle complaints and enquiries in a polite and efficient manner
Processing all reservations, checking room rates and loading of all new rates and availability
Working closely with the marketing and finance departments to prepare reports on booking counts and forecasts
To adhere to all company policies and brand standards to ensure the overall success of the business
Managing and overseeing all group bookings
Participate in marketing and revenue meetings
Ensure efficient filing and data entry policies are adhered to
Display leadership skills and assisting in training, development and recruitment
Fluent, business level, written and spoken English communication skills. Arabic or Russian beneficial
2 years UAE employment experience in holiday home operator or hotel
University Degree in Economics, Finance, Accounting or Hospitality
Advanced Microsoft Office (formatting, track changes, mail merge) Excel (pivot tables and formulas) and Powerpoint
Excellent multitasking and organizational skills
A hardworking attitude, attention to detail and demonstrated ability to work efficiently under pressure
Professional demeanor with experience in a multinational environment
Strong business orientation in diagnosis and analysis to maximize guest satisfaction and company revenue.
Company: Red CastleEmployment Type: Full TimeEducation Level: BachelorExperience: 2 YearsJob Type: Customer Service, Management
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