Operations Manager Job Vacancy in (Gurgaon, Haryana)

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Vacancy : Operations Manager
Company Location : Gurgaon, Haryana

Job Description

Client Management, Implementation of strategies, process migrations/transitions, resource planning, identifying & working on projects involving process improvement, using all available resources to ensure delivery, E-sat. Managing single or multiple LOB’s with group size of 100-150 FTE’s, TL’s & AM’s. • Owner of ensuring effective follow up of governance model with onshore & onsite teams. • Responsible to ensure proper implementation of process level strategies to ensure delivery of key SLA’s. • Coordinates with enabling units to help ensure smooth service delivery. • Regularly & identify defects. • Second level of escalation. • Work in all shifts on a rotational basis. • No Planned leaves for next 6 months. • Candidate should be good in Cash Posting, Credit. • Candidate should have knowledge of Medicare, Medicaid & ICD & CPT codes used on Denials. • Ability to interact positively with team members, peer group and seniors. • Graduate in any discipline from a recognized educational institute (preferably a MBA). • Good analytical skills and proficiency with MS Word, Excel and PowerPoint (Typing speed of 30 WPM). • Good communication Skills (both written & verbal). • 6-8 years of experience in managing operations.
Working in an evolving healthcare setting, we use our shared expertise to deliver innovative solutions. Our fast-growing team has opportunities to learn and grow through rewarding interactions, collaboration and the freedom to explore professional interests.
Our associates are given valuable opportunities to contribute, to innovate and create meaningful work that makes an impact in the communities we serve around the world. We also offer a culture of excellence that drives customer success and improves patient care. We believe in giving back to the community and offer a competitive benefits package.

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