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Vacancy : Operations Manager
Company Location : Dallas, TX
MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual’s status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
In collaboration with senior leadership, leads large business operations and focuses on operational activities within practice.The majority of time is spent overseeing area of responsibility, planning, prioritizing and/or directing the work/responsibilities of teams/colleagues.Goal achievement of the specified area is accomplished through strong management of teams/colleagues to ensure operational results.Maintains optimum customer care systems through effective fiscal and operational management, which includes ensuring policies, practices, and procedures are understood and followed by team members.Communicates with parties within and outside of own job function, which may include external customers or vendors.
Develop and infuse into US Operations a continuous improvement approach to performance management, including provision of operating protocols and standards, and adoption of standard workflows.Responsible for managing teams, making, and implementing adjustments and improvements of processes, systems or products to enhance performance of job area.Responsible for coaching, leading and mentoring emerging talent and developing the talent pipeline.Oversees compliance with regulatory and accreditation requirements and development and maintenance of Practice Manuals.Assures orientation and ongoing education for staff and has input into program and project development.Additional related tasks as per the business requirements.
Ability to work well with all levels of internal management and staffExcellent communication skills – written and verbalExperience in medical business field requiredBe creative and enjoy working in a fast-moving, entrepreneurial environment that is mission-driven and results-orientedDemonstrated ability to achieve high performance goals in a fast-paced environment and to prioritize tasks under pressureAbility to maintain a disciplined work ethic in a flexible virtual environmentAble to work independently and set priorities appropriately to achieve goalsAdaptable to various competing demands, and demonstrates the highest level of customer/client service and responseOpenness to International environmentAbility to travelLocation: Dallas, Texas
In addition to a competitive salary and benefits, a position with clear career growth opportunities.
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