Vacancy : Housing Business Development Officer
Company Name : New Forest District Council
Company Location : Lyndhurst
Housing Business Development Officer
Are you able to pick up new skills quickly?
Do you enjoy building relationships with different departments to get the job done?
Do you thrive on setting up new processes to maximise our income?
Do you relish working on projects and different tasks each day?
If you’ve answered yes then we have the role for you. We are looking for a positive and forward-thinking individual to join our Housing Business Development Team to help us support the delivery of critical housing services throughout the New Forest district.
This new role will help us focus on continuous improvements to our Leaseholder Service offering and, for the first time, Shared Owners who part buy brand new properties developed by the Council.
We have 123 Leaseholders who have previously bought their council rented property under the Right to Buy and 2 new shared owners who will be the first of many over the coming years.
This role will be primarily responsible for supporting our leaseholders, whilst co-ordinating and working with other departments to effectively manage our leasehold and shared ownership portfolio. The role will also be responsible for ensuring owners are charged correctly for services, repairs and improvements, whilst at the same time forecasting future costs to maximise income for the council and to help owners plan financially.
You will also be assist the Housing Business Development Team in the allocation of garages and recovery of charges due, administering the Right to Buy scheme, Direct Debit processing, administration of the financial element of emergency accommodation and Private Rent Sector Schemes, providing administrative support to our homelessness team and a range of other duties necessary to support colleagues in our homelessness; advice; housing options; tenant income; performance management, tenancy management and private sector housing teams.
We are looking for a candidate who can demonstrate the initiative to improve our leasehold offering, to improve processes and lines of communication. However, experience in leaseholder support or management, housing, finance or administration, together with working for a local authority, will therefore be a distinct advantage for interested candidates.
You will be required to support the business systems used by the service, so whilst full training will be provided, you will need to be experienced in the use of ICT, including Office 365, particularly Excel and Teams.
We believe that all employees make a valuable contribution to the work of the council and that is why we encourage a trusting and open culture where each employee is supported and respected equally, ideas are actively sought and self-development promoted.
A full induction and training will be provided.
22 days leave plus an additional 5 days after 5 years local authority continuous service.
Local Government pension scheme
Employee Assistance Programme (free 24 hour legal, financial and personal advice for employees)
Limited free on-site parking
Opportunity to work remotely for part of the week and in a modern office environment.
Applicants should note:
this post is subject to a basic DBS check
CVs will not be accepted without a fully completed application form
For informal chat about the role, please call Peter Richards (Housing Business Development Manager) on 02380 285296.
Closing date for applications: Midnight on Sunday 23 January 2022
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