E-Commerce Assistant Job Vacancy in (Dubai)

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Vacancy : E-Commerce Assistant
Company Location : Dubai

Job Description

Catalogue Management:
Liaising with Brand Managers regarding the management of E-Commerce catalogs for all Group E-Commerce websites
Working closely with internal teams such as Creative, Brand and Product to ensure website is up to date
Managing content distribution to online channels to increase web traffic
Updating website banners, building landing pages and create promotions
Uploading and maintaining images, short and long descriptions, technical specifications, pricing, promotion codes and other product attributes for all categories across all Group E-Commerce websites
Update stock and inventory across E-Commerce platforms
Keeping up to date and constantly provide ideas to optimize user journey

Order Management:
Monitoring daily E-Commerce orders
Processing orders via Navision and informing Brand Teams to organize stock in Warehouse in a timely manner
Cross checking successful transactions via Network International and following up as and when required
Liaising with Brand Coordinators and Warehouse team regarding timely stock transfers
Liaising with Warehouse team and customer regarding timely delivery and following up where there are issues
Managing all E-Commerce customer service comments

Other Responsibilities:
Supporting the E-Commerce Team in continuously testing the site for bugs and functional issues
Liaising with the E-Commerce Team in developing daily E-Commerce order and analytic reports
Assisting in managing the Group Websites
Supporting the E-Commerce Team in managing website updates
Post Graduate or Graduate in Technology / Computer Application
2 to 3 years of experience in E-Commerce platforms. Would be an added advantage if worked on SAP Hybris, ASPdotnetstorefront or commercetools
2 to 3 years of experience in content management systems (CMS). Would be an added advantage if worked on contentful, contentstack or amplience

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