Are you Looking for a New Job in Director, Account Management Field ?
Vacancy : Director, Account Management
Company Location : Downers Grove, IL 60515
AutonomyWorks welcomes candidates with diverse backgrounds. More than specific experiences, we
value talent, passion, and a growth mindset. Please apply if you feel you might fit at AutonomyWorks.
Title: Director, Account Management
Location: Downers Grove, IL
The Company: Changing the Way the World Views People with Autism
AutonomyWorks is a dynamic for-profit social venture creating jobs for people with autism. Our
teams support clients around the world on the cutting edge of data and technology. Our work
includes data management, quality assurance, and business operations. We have developed
proprietary methods and tools that enable our team of Associates – all of whom are adults with
autism – to deliver at exceptional levels of quality and productivity. We are a workforce
development social enterprise like none other.
Led by a team of industry veterans, AutonomyWorks is growing rapidly and looking for motivated
innovators to join our Team.
As AutonomyWorks hits an inflection point, we are looking for a mission-driven individual to lead
our Account Management team. This role is critical to the achievement of the company’s mission
and growth goals. The right person will have a mix of startup “can do” and sophisticated
relationship know-how. The ideal candidate is someone that can see the big picture and is also
able to roll up their sleeves, ensuring the right processes and technologies are created and
adopted as we scale.
The Director of Account Management is part of the executive team, which also includes the CEO,
Director of Finance, Director of Client Delivery, and Director of Talent and Operations.
The Director of Account Management will partner with the CEO to establish, manage, and grow
client relationships. The ideal candidate will be familiar with the B2B professional services market
and the customer life cycle including initial conversations, scoping/contracting, on-boarding, on-
going management, renewals, and relationship expansion.
Once a client is signed on, the Director of Account Management will work with our Delivery team
to translate client needs into functioning teams and processes. The Director of Account
Management will be counted on to manage the client relationship and, where appropriate, grow
the relationship. and overall financial health of each account.
While day-to-day execution is led by the AutonomyWorks Client Delivery team, the Director of
Account Management will develop a working knowledge of the scope, the team, and key
milestones to ensure they can serve as a credible point of escalation and collaboration.
Maintain and Grow Client Relationships.
o Maintain client communications
o Collaborate with clients to manage any operational or personnel issues
o Establish, manage, and organize quarterly/monthly/weekly client status calls
o Lead renewals/extensions/expansions
Growth Pipeline Support (new and existing clients):
o Partner with the CEO to manage new client opportunities from initial contact to
o Maintain revenue and staffing forecast
o Understand client needs and priorities
o Work closely with the Director of Client Delivery and Director of Talent and
Operations to ensure successful transition to delivery team
Leadership Team Responsibilities:
Serve as a member of the AutonomyWorks Leadership Team
Participate in quarterly business planning
Participate in long-term corporate goal setting, strategic planning, and operational
Lead major corporate initiatives
Skills and Experience:
o Motivated by learning and opportunity
o Sees possibilities and creates paths to achieve
o Collaborates to create win-win solutions
o Quickly builds rapport and trust
o Understands organizational dynamics and priorities
o Experience “managing up”
o Effectively motivates cross-functional teams
o Communicates clearly and consistently
Passion for social impact
Energy and drive for excellence
Experience with business process outsourcing/consulting/agencies
Process design and innovation
Experience working with individuals with disabilities
Pay and Benefits:
Expected compensation: $90,000 – $120,000 per year
Higher compensation possible for candidates with exceptional talent and experience
Health insurance, short-term disability insurance, and long-term disability insurance
AutonomyWorks offers the opportunity to make a difference in an excellent work environment with
competitive pay and benefits. To be considered, please send a cover letter noting the position of
interest with salary expectations and resume to email@example.com. To learn more
about our dynamic company, visit our web site at www.autonomy.works. We are an Equal
Opportunity Employer that values the strength diversity brings to our workplace.
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