CUSTOMER SERVICE SUPERVISOR Job Vacancy in (Abu Dhabi)

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Vacancy : CUSTOMER SERVICE SUPERVISOR
Company Location : Abu Dhabi

Job Description

Description
Hiring a Customer service supervisor for Abu Dhabi.
Key Responsibilities:

Deliver professional customer services through handling Inbound and Outbound calls.
Proactively provide feedback to supervisor/ management level on improving customer services level.
Supervise a customer services team of 10 – 15 people.
Answer inquiries and handle complaints from customers.
Create effective customer service procedures, policies, and standards.
Manage the approved budget of department.
Hire and train new staff.

Key Requirements:

Bachelor degree.
Three years working experience as Customer service supervisor.
Proficient in PC Skills including MS Word, Excel and Word.
Good command of spoken English.
Strong interpersonal skill.

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