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Vacancy : CUSTOMER SERVICE SUPERVISOR
Company Location : Abu Dhabi
Hiring a Customer service supervisor for Abu Dhabi.
Deliver professional customer services through handling Inbound and Outbound calls.
Proactively provide feedback to supervisor/ management level on improving customer services level.
Supervise a customer services team of 10 – 15 people.
Answer inquiries and handle complaints from customers.
Create effective customer service procedures, policies, and standards.
Manage the approved budget of department.
Hire and train new staff.
Three years working experience as Customer service supervisor.
Proficient in PC Skills including MS Word, Excel and Word.
Good command of spoken English.
Strong interpersonal skill.
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