Assistant Manager Job Vacancy in (Bengaluru, Karnataka)

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Vacancy : Assistant Manager
Company Location : Bengaluru, Karnataka

Job Description

Job Description:

‘Lead –Networking’ will be part of IT Infrastructure team that provides design, deployment & Operational support for systems, services and requirements across Flipkart Corporate locations. The IT Infrastructure team is also responsible for managing heterogeneous environment & generate metrics related to Network performance, capacity, availability, failure rates, etc. Specific experience with Large scale WAN, Campus LAN, Campus WLAN, Voice network & Security is must with strong technical orientation & creative in problem solving.

Responsibilities & requirements:

This is a mix of hands-on technical role and team management role.
Independently own the Network Infrastructure support solving complex issues and suggest design modifications as appropriate.
Ensure SLAs are met and track SLA breaches.
Taking control of situation during crisis .
Manage BAU support, update the stakeholders with meaningful data.
Responsible for performance analysis, proactive troubleshooting and capacity planning for the Network platforms.
Perform change controls, update process documentation and team portals
Develop, modify and execute policies that affect immediate operations and may also have companywide effect.
Problem management, capacity planning and analysis, performance analysis & Root Cause Analysis.
Review entire environment and execute initiatives to reduce failures, defects and improving overall performance
Communicate with peers and managers regarding system issues & participate in 24×7 on-call.
Manage team roaster.
Automate operational tasks to make processes simpler and more robust.
Ability to handle multiple complex tasks in a dynamic environment, with tight deadlines concurrently.
Manage deliverables of Junior members and mentoring them.
Generate meaningful report to improve teams performance.
Use critical thinking and project management discipline, tools and techniques in the day to day to execution of responsibilities and in resource and workload planning.

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