Vacancy : Accounts Receivable Specialist
Company Name : Refresco North America
Company Location : Tampa, FL 33614
Research and determine root cause for deductions and/or past due invoices to reduce future occurrences by working closely with customers and internal business partners.
Contact customers and internal business partners to obtain information related to the collection of outstanding AR.
Provide frequent analysis of customer account status and updates to management as needed.
Reviews orders that are on hold/release report and takes required action
Prepare weekly worklist for collection activity and ad hoc reports as assigned
Monitors daily incoming cash receipts including checks, ACH and wire transfers for effective collection management
Proactively identify trends and assist in implementing process improvements
Partner with sales management and customer service management to ensure the highest level of professionalism and customer service in resolution of outstanding issues
Required Skills and Competencies:
Working knowledge of SAP and FSCM Dispute Management or other ERP systems
Basic Microsoft Excel and Word application skills
Strong customer service skills
Analytical skills (ability to define problems, collect data, establish facts, draw valid conclusions and find solutions)
Attention to detail and accuracy
Organizational and time management skills
Strong communication skills – oral and written
Team player with an ability to work independently
Trustworthy, strong sense of ownership and accountability
Ability to meet deadlines
Able to adjust readily to change and adapt as needed
Performs work under direct supervision.
Handles basic issues and refers more complex issues to higher-level staff.
Possesses beginning to working knowledge of subject matter.
Education and Experience:
High School diploma
Physical – Continuously sitting for prolonged periods, as the job is administrative in nature.
Visual/Sensory – This position requires attention to detail, requiring attention with one or two senses at a time.
Work environment – Work and environment fasted paced, requiring ability to remain focused under pressure.
Mental Stress – There is pronounced pressure from deadlines, project management, accuracy or similar demands.
Based in Tampa corporate office with minimal travel requirements.
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