Vacancy : Accounts Receivable Specialist
Company Name : BRIDGE Healthcare Partners- Health Care
Company Location : Remote
As an employee of BRIDGE Healthcare Partners, you should strive to maximize your performance and contribution to BRIDGE Healthcare Partners and the clients we serve every day. Employees are expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and the highest standards of personal integrity, professionalism, and competence.This Job Is Ideal for Someone Who Is:Dependable — more reliable than spontaneousAutonomous/Independent — enjoys working with little directionPeople-oriented — enjoys interacting with people and working on group projectsAdaptable/flexible — enjoys doing work that requires frequent shifts in directionAchievement-oriented — enjoys taking on challenges, even if they might failInnovative — prefers working in unconventional ways or on tasks that require creativityRESPONSIBILITIESSupports the overall culture, vision, and values of BRIDGE HCPFollows organization policies and proceduresProvides superior customer support to our clients and their customers by responding to questions and requests; effectively escalates issues as requiredCross trained to provide department coverageUpholds “best practices” in day to day processes and workflow standardization to drive maximum efficiencies across the teamMust maintain professional and consistent communication with the team and clients to ensure that all needed items are received in a timely mannerRoutinely collaborate with department managers to correct problems and improve servicesAccurately documents collection activity performedIdentifies inaccurate claim denials, under or over payments, billing errors, and discrepancies to correct to ensure resolutionInforms manager of identified issues or trendsManages inbound and outbound calls for multiple clients, this may include handling different topics and being a contact between patients and clientsProvides timely resolution of assigned accounts for multiple clientsSuccessfully submits appeals to insurance companies to obtain reimbursementSuccessfully navigates multiple vendors including, but not limited to, payer websites and clearinghouse(s)Meets specified department performance requirementsResolves support tickets submitted by clients and assigned to department according to metrics assignedManages time and multi-tasks appropriately to meet expectations of management and peersOther responsibilities as assignedMINIMUM QUALIFICATIONS, SKILLS, AND ABILITIESQualificationsHigh School Diploma or equivalency requiredPrior NextGen experience preferred2+ years’ experience in healthcare (professional) billing, health insurance or equivalent operations work environmentAdhere to all HIPAA guidelinesExcellent communication skills and problem-solving skillsAbility to read and understand an EOBAbility to manage multiple tasks/projects simultaneously and adapt to frequent priority changesAbility to work both collaboratively and independentlyCapacity to identify and implement improvement opportunities where enhanced processes, technology, or efficiencies can be appliedProficient technical skills and customer satisfaction skills, including ability to troubleshoot products, use MS Office applications and webinar softwarePHYSICAL REQUIREMENTSRemaining in a stationary position, often standing or sitting for prolonged periodsAdjusting or moving objects up to 20 pounds in all directionsCommunicating with others to exchange informationRepeating motions that may include the wrists, hands, and/or fingersAssessing the accuracy, neatness, and thoroughness of the work assignedJob Type: Full-timePay: $35,000.00 – $42,000.00 per yearBenefits:401(k)401(k) matchingDental insuranceEmployee assistance programFlexible spending accountHealth insurancePaid time offVision insuranceSchedule:8 hour shiftWork Location: Remote
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